Refund Policy

Here at LULO we strive for excellence with every batch we roast and every bag we pack. Our coffees are non-refundable, but if you were unhappy for any reason, or feel like we did not live up to your expectations, please contact us and we will work something out.

Hi there!

Thanks for dropping by. My name is Kevin, and I'm the founder of LULO Coffee. I've made it my mission to bring delicious coffees from pals and share them with you!

I'm serious about working collaboratively with my suppliers. Every coffee that LULO serves is from someone that I am lucky enough to call a friend or a group of people I am lucky enough to work with.

I've been working in hospitality for over a decade in all sorts of roles before landing on coffee in 2016. I began spending time in coffee producing countries, learning everywhere from farms to roasteries to cupping labs. It's a dream of mine to work with producers to bring you their amazing coffees directly. So whether you've been with us from the start or are just hearing about us now - thank you for joining me on this journey!!